[Resolved]  Snapdeal — "promo code scam " big scam in 2016

Address:New Delhi, Delhi, 110020
Website:www.consumercomplaints.in/www.snapdeal.com

I had received following mail from: "snapdeal"
Subject: you got lucky! Get radiant skin with avon for free!
Date: fri, 22 jan 2016 07:26:32 ist

Get radiant skin with avon new york nutra effects day cream

Grab it now use promo - avf1e29de721 buy now

Terms & conditions
This offer can be availed by only first 10, 000 customers.
The promo-code is valid for 2 days (Applicable only once).
Promo code is applicable only for this product.
Free delivery
To see the offer i had placed order vide order id : [protected] placed on 22 jan, 2016 for
Avon new york combo of 3 nutra effects day cream. But sorry to say when i applied promo code then surprise to see this type of display

Item detailsquantitydelivery optionssubtotal
Item avon new york combo of 3 nutra effects day cream
1 estimated delivery:26 jan - 30 jan - free
Total: rs. 45 enter promo code avf1e29de721
Apply sorry! You are late. This promo campaign has expired.
Gift wrap not available you pay: rs. 45
Proceed to payment whereas amount had been paid by me & also asking a question to snapdeal.com, how that day was my lucky day? No answer, for this connection several times contract with customer care support & snap deal help but sorry to say that still to time i have not received any positive answer /response from their side .
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Feb 19, 2016
Complaint marked as Resolved 
Complaint Posted at Consumer Complaint. in site on Jan 25, 2016. About the posted complaint has been notified to Snapdeal.com customer support on Jan 25, 2016 morning by Consumer Complaint. in Team. They had requested me to mark resolved the problems with positive assurance as follows:- "Please accept our sincere apologies for the inconvenience you may have experienced. We request you to treat this incident as an exception and not as a yardstick to evaluate the quality of service, we strive to achieve for our valued customers". Thank you very much Consumer Complaint.in Team This complaint had been withdrawned without any justice because Snapdeal bad Policies with bad customer care support
Snapdeal.com customer support has been notified about the posted complaint.
Aug 31, 2016
Updated by jhuma deogharia
only six
Complaint comments 

Comments

Dear jhuma deogharia

We have re-escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Team
Dear Priyanka Deogharia

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team
Dear jhuma deogharia,

Our team is still working on your issue and will update you soon.

Yours sincerely,
Team Snapdeal
Hi Priyanka Deogharia,

Our team will get in touch with you soon.

Regards,
Team Snapdeal
Dear Priyanka,

Our team got in touch with you and informed you that you are not eligible for the cash back.

Regards,
Team Snapdeal

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