[Resolved] Snapdeal — "promo code scam " big scam in 2016 | |||||
I had received following mail from: "snapdeal" Subject: you got lucky! Get radiant skin with avon for free! Date: fri, 22 jan 2016 07:26:32 ist Get radiant skin with avon new york nutra effects day cream Grab it now use promo - avf1e29de721 buy now Terms & conditions This offer can be availed by only first 10, 000 customers. The promo-code is valid for 2 days (Applicable only once). Promo code is applicable only for this product. Free delivery To see the offer i had placed order vide order id : [protected] placed on 22 jan, 2016 for Avon new york combo of 3 nutra effects day cream. But sorry to say when i applied promo code then surprise to see this type of display Item detailsquantitydelivery optionssubtotal Item avon new york combo of 3 nutra effects day cream 1 estimated delivery:26 jan - 30 jan - free Total: rs. 45 enter promo code avf1e29de721 Apply sorry! You are late. This promo campaign has expired. Gift wrap not available you pay: rs. 45 Proceed to payment whereas amount had been paid by me & also asking a question to snapdeal.com, how that day was my lucky day? No answer, for this connection several times contract with customer care support & snap deal help but sorry to say that still to time i have not received any positive answer /response from their side . Was this information helpful? | |||||
Feb 19, 2016 Complaint marked as Resolved Complaint Posted at Consumer Complaint. in site on Jan 25, 2016. About the posted complaint has been notified to Snapdeal.com customer support on Jan 25, 2016 morning by Consumer Complaint. in Team. They had requested me to mark resolved the problems with positive assurance as follows:-
"Please accept our sincere apologies for the inconvenience you may have experienced. We request you to treat this incident as an exception and not as a yardstick to evaluate the quality of service, we strive to achieve for our valued customers".
Thank you very much Consumer Complaint.in Team
This complaint had been withdrawned without any justice because Snapdeal bad Policies with bad customer care support Snapdeal.com customer support has been notified about the posted complaint. | |||||
5 Comments | |||||
Comments
Dear Priyanka Deogharia
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Snapdeal Team
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Regards,
Snapdeal Team
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We have re-escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.
Regards,
Snapdeal Team