Stalkbuylove — refund not initiated order no[protected]

Dear team
I have an ordered[protected] from ur site on 28th july 2019. Where i got mail with in 7 workimg days i ll receive my order. But due to bit urgent i requested u to delivered as soon as possible. Unfortunately i didn't received my product so i process for cancellation on 19th august 2019. Already 12 daz left still i am not received my refund amount.
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I had placed an order worth Rs 1413 with stalk buy love on 30th May, 2019 . My order is having 3 items and i had paid through credit card . I have not received it yet . There's no tracking information available . They're not responding to my mails nor their customer care number is working . I want my money back . Please help! Order id #[protected]

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