Tata Photon+ — Poor services, speedform last 2 years | |||
Dear sir, I am using tata photon+ from last 5 years (Purchased in dehradun & currently usiny @ lucknow) but from last 2 years i am fed up photon+ services. Its pathetic, annoying & very bad customer service. After every 15-20 days speed drops very bad and contacting customer care always get only 1 answer from last 2 years that " i am in highly utilised area so the speed problem will continue till the problem solves"... Even after 2 years of regular problem and complaints still the problem persists. I want to know till when the problem persist and why you people sitting at the top not taking care of customer issues these guys thinks that customer is . They do not even bother to send the engineer to check the exact problem & solve the issue they just close the complaint within 5-10 min of registering complaint. Very bad customer service & support. Its better to switch over to any other isp asap as tata dosent care about their customer. Still hoping that problem will solve else have to take legal action as i am paying for that not getting their services free of cost. Tata is know for its cutomer serive but after this kind of problem & poor serives your near future is not good as in sales field customer service is most important. Even i am planning to switch over to reliance as they are giving very nice performance & their customer service is very good as of now. Latest speed test you guys are really a shameless creatures even after giving you proofs or poor speed still no resolution... My photon+ device no - [protected] Thanks Ankur [protected] Was this information helpful? | |||
6 Comments | |||
Comments
Tata Photon — TATA photon Max Wifi Data Card
Account No.[protected] have 7 numbers of Data card are not running properly. we couldn't use net maximum 1 hr, so we have planed to change the telecom company.Tata Photon Max WIFI — bad net speed .
I have a tata photon max wifi dongal, my account no. is[protected]. Because of this poor speed I am not able to do my important works. Please help me..Tata Photon Max WIFI — PLEASE RECTIFY THE SPEED AS EARLY AS POSSIBLE.
Sir, My TATA PHOTON MAX WIFI DATA CARD NUMBER IS TATA DOCOMO WIFI- NO – [protected] MY ACCOUNT NUMBER IS :[protected] Wifi Speed Is VERY LOW PLEASE RECTIFY THE SPEED AS EARLY AS POSSIBLE. Regards A P RAVI Please provide our account balance of Tata Photon Plus No. [protected]
Tata Photon Plus — not activate pin number
i purshes tata proton dated 24/11/2019 at online, today 27/11/2019 my connection at not active . so pls my connection quickly.
i purshes tata proton dated 24/11/2019 at online, today 27/11/2019 my connection at not active . so pls my connection quickly.
53%
Complaints
1010
Pending
0
Resolved
540
2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
View all Tata Photon contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.