Address: | https://www.tataplay.com/ |
The customer was not informed about downgrading their service.
The customer was able to watch the match on live tv from his app mobile and today was an important match of India vs Pak the customer was not able to watch the match or price distribution on live tv of the tata sky/play mobile app as star sports had stopped broadcasting their channel to any other platforms and only TV.
This was not informed to the customer. When purchased tata sky/play it was promised that all channels to which you subscribed to on TV would be available on the tata sky/play app on mobile.
This is a complete breach of the trust of the customer. Was this information helpful? |
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