Tata Swach — not able to buy top mesh

Website:tataswach.com

I have tata swatch here 1500 litter water purifier. I am not able to buy top mesh anywhere. I ordered bulb thrice but still it doesn't come with top mesh.

They say it is of 75 rs and gives free with tata swatch 3000 bulb. But why not with 1500 litters bulb. I am ready to pay for it but it should be available. Really got tired of searching and calling customer care. Could you please help.
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same thing here. I have Tata Swach Desire Plus and I cannot buy the top mesh in the shops or online anywhere ot in the Tata website https://tataswach.com/pages/spares.

Absolute non-sense that thwier won website doesnt sell the top mesh which is supposed to be replaced frequently.

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