I purchased a 2 burner butterfly smart gas stove from Flipkart. My name is Janakiraman. My order number is OD[protected]. They sold a faulty gas stove. Burner nozzle broken and burner stand broken. I have returned the stove to Flipkart for replacement. The replacement stove glasstop has come broken and both burner stands' leg to lock the slot is also broken. It is clear that this company is buying the defective items from the market and selling through Flipkart fraudulently as if new. I lost faith on Flipkart itself. If my stove is not replaced with a good stove, I am planning to go to consumer court. There is no option in the app to return the faulty replacement item in Flipkart, hence this complaint.
With best regards
Janakiraman Was this information helpful? |
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