Teleking — wanting original booking item

I, A.HOQUE applied for a mobile handset named samsung grand 2 by using my mobile number [protected].I had received a phone call from ur company that the same can be bought at a good price of rs.5000 with shiiping charges .But on 04/06/2015 i had received the product from post office .The bar code number is CD[protected]IN, e-biller id is 4224 DN/ROHINISEC7/85/BP-25 BPCOD-TK79299. On opening the product, i found that it contains the statue of ganesh-lakshmi which is also an incomplete one.I had tried your company mobile no-[protected] but found that no response is given.I had booked the product samsung grand 2 but you had delivered the statue of ganesh-lakshmi which is alo an incomplete one.I don't want to accept your ganesh-lakshmi statue so i refuse your product.I want only what i had booked earlier not any other item.So, please replace my order with what i had booked earlier.Please inform me the further informations on my mobile number {[protected]} i had given above either by sms or by a phone call.This mistake of yours made me to think that you are fraud.So, you are requested to take action against your employeees or i will file a f.I.R against you. A.HOQUE MOB:[protected] Email:[protected]@gmail.com