[Resolved] The Chennai Silks — Exchange of blouse bit
S
Selvi Thangavel Athipalayam
from Kamudi, Tamil Nadu
Address:
600042
I have bought saree and was enquiring about the blouse bit which should be good without lining. The sales lady gave me and told me that it will be good for stitching without lining material. However the tailor told me that it wont get life without lining. Hence went back to return it and i was looking to buy something else. As i dont get anything i was asking them for the store gift voucher for the amount of blouse bit. There were making me to walk here and there to meet more than 5 person and i was in a position to explain from the beginning to everybody. Finally they told me to buy something for that amount even though i told them i dont want to buy anything now as i want to travel usa soon with my kids. Finally i bought and told them i wont come to them anymore in future. The mistake was with the sales lady and it was waste of my time and money as the customer care is irresponsible. The gvt is not strict hence they are playing with the customers as we cant do anything against them.
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Jul 2, 2017
Complaint marked as Resolved
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
The Chennai Silks Customer Care's response DEAR CUSTOMER..!
WE REGRET FOR THE INCONVENIENCE AND KINDLY ACCEPT OUR SINCERE APOLOGY FOR THIS MISTAKE AND WE REQUEST YOU TO SEND US THE MAIL ([protected]@thechennaisilks.com) REGARDING THIS PROBLEM AND SHARE YOUR CONTACT NUMBER ON THIS SAME MAIL, WE ASSURE TO YOU WILL NOT HAPPEN LIKE THIS IN FUTURE AND WE WILL TAKE THE NECESSARY ACTION FOR THIS SAME.
THANKS & REGARDS
TEAM - CUSTOMER SUPPORT
THE CHENNAI SILKS - TIRUPUR.
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