[Resolved]  The Chennai Silks — pochampally silk saree

Bought the above saree at hyderabad airport showroom on the 4th nov 2017 at 6.20pm vide id no.6076 for rs:5895.

The sarre was bought for my marraige anniversary and i could not gift my wife as the saree was short in length of 6.30 mtrs which was committed by your hyderabad show room ladies. I was in a hurry to board the flight and hence could not measure but believed your staffs.

I am resident of adambakkam chennai and would like to exchange it at your velachery showroom.

Please help me as i am regular customer but cannot go back to hyderabad to exchange it.

Please do me help so that i can handle it locally by today.
Enclosing bill proof of purchase.
Thanks and regards,
Lakshmi kumar.
[protected]
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Dec 14, 2017
Complaint marked as Resolved 
The Chennai Silks customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2017
The Chennai Silks Customer Care's response
DEAR CUSTOMER..!

GREETINGS FROM THE CHENNAI SILKS - LET THE CELEBRATIONS BEGIN!

WE REGRET FOR THE INCONVENIENCE CAUSED, AND WE WILL LOOK INTO THIS SUBJECT WITH CONCERNED BRANCH AND TOUCH WITH YOU SOON WITH POSSIBLE SOLUTION FOR THIS SAME.

YOU CAN CONTACT [protected] FOR THE CUSTOMER SERVICE.

THANKS & REGARDS
TEAM - CUSTOMER SUPPORT
THE CHENNAI SILKS - TIRUPUR
[protected]
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