| Address: | i-1-603, Bhoomi Park, Phase-2, Off Marve Road, Malad West, Mumbai-400095 |
My One Currency Card no. is [protected]
Valid from 06/18 to 06/23
Last I used it was in January 2020. Due to lockdown etc I could never travel abroad till date.
Few days back when I tried to log in to the card, it said this card doesn't exist. Later I was told online that I will have to go the branch for the issuance of a new card. I was never informed about it. Today I contacted the Mumbai, Borivali branch of Thomas Cook. They took my card number and phone no. with assurance that they would call in sometime. But they never called back. I called them many times but in vain.
Please look into the matter at the earliest. Either I be provided with a new card or should get the balance on card back.
Thanks.
Rakesh Kumar
[protected]
i-1-603, Bhoomi Park, Phase-2, Off Marve Road, Malad West,
Mumbai-400095 Was this information helpful? | 
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