Hello Sirs,
Need your kind attention and help here.
I have booked the below mentioned holiday tour on 1st June 2023 for me and my mother .
Tour Code: ZBE[protected]tour travel date 11th July.)
Booking id: CGT2307155
Reference No. : HD00136749
However due to some unfortunate family issue I have cancel my holiday tour.
I have requested for cancellation and refund of booking on 2nd June only. Still I was told incidents is being raised to address this and sometimes telling it cannot be refunded.
I have been calling toll free number so many times but not getting any response.
So many incidents has been raised [Incident:[protected]], [Incident:[protected]], [Incident:[protected]], but none of the incidents responded.
Most of all teh numbers are not being picked or if picked they tehy are keeping quiet on it.
Kindly help me with the refund of booking fees which me and my mother has booked .
Rs 2 lakh is very big amount for us that we have spent for booking .Booking was just made 1 day ago .So we expect a refund of this amount.
Need your urgent help in refunding the booking amount .
Thanks and Regards
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