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Timtara Complaints & Reviews

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Last updated Jun 15, 2016
Complaints 679
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169
Unresolved
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Timtara reviews & complaints page 9

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Y
Yadnyesh Joshi
from Vepagunta, Andhra Pradesh
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Product not delivered and money taken

Hi,

I had ordered a lens on 12th December. The website had promised delivery within 2-3 weeks. I have made the payment already. However even after about 5-6 weeks, the product has not even shipped yet. I wanted lens for a particular occasion and not having lens at that time is a big loss to me.

I have called customer care several times. However customer care executives keep repeating the some internal reasons....
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U
uqrtyagi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Refund Pending (timtara - Order #10348376)

I had ordered Apple Iphone 5 16 GB on 3 NOV by paying 41300 INR and was promised that phone will be delivered in maximum 3 weeks. Even after 4 weeks when i did not receive the phone. I had requested to cancel my order on 29 NOV. They did not cancel my order. After reapeted attempts phone calls and when i treatenened to them that i will file the complaint in consumer court then they cancel my order after almost 24 days that is on 20 December....
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D
dsb_dsb
from Bhanpura, Madhya Pradesh
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Non Delivery & Non Refund

Address:Indore, Madhya Pradesh

I ordered 2 products on 19 Dec. 2012 from timtara.com :-

10372626 Seagate Backup Plus 1TB Hard Drive(Backup Plus 1TB)
10372628 Belkin USB 4-Port Powered Desktop Hub F4U040sa(F4U040sa)

They were not able to ship the product within their promised time frame & now they are not refunding my money.

I used SBI net banking for payment.

Plz. help me proceed further....
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TIMTARA has been very problematic and its not delivering items within time.
I have tried to cancel my order, but they are not doing that even.

How can we have e-commerce site, without cancellation policy.? They got the money and not its been 1 month from the moment i placed order. Still its not been delivered.

Please take some action on this site. It desperately needs to be banned.

I...
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R
rohitjee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered product and now even not cancelling my order to return back money

Timtara.com is not giving customer satisfactory service. i have ordered one BSNL tab from here on 12th Dec 2012, Order No# 10368718.
It was mentioned that this will deliver in 3 weeks, but it crossed more than 1 month now. If i am calling to them, they are saying its out of stock, now when i am saying ok no issue plz cancel the product and refund the money.

But from last 2 weeks daily i am calling, i sent lots of mail...
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M
msansarims
from Bengaluru, Karnataka
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No delivery of purchased items

Address:Gautam Buddha Nagar, Uttar Pradesh

On December 18th I have booked two Vizio Android 4.0 Tablet - VZTT103G11706 (Dual Sim Tablet) and two Vizio 7 inch Android Tablet keyboard (Black), since now I have not received these items. Today is 29th day of purchase. Previously I have contacted timtara.com customer care executive regarding delivery of these items, he assured that within 3 weeks these items will be delivered. I had also written to timtara.com as following and again received...
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P
p_sikandar
from Bengaluru, Karnataka
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Non delivery of order

Address:Aurangabad, Maharashtra

I have purchased new Karbonn A11 from timtara.com of Rs. 6719/- on 19/12/2012, my order no[protected] They assured delivery within 3 weeks, which did not happen. When i started following up with them, they kept repeating the same standard answer - "wait for 2-3days". Every time they stated the same and frustrated me to the core.
One month back i called and asked them to cancel my order and refund the money. They asked me...
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S
satbir rathi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND NOT PROCESSED

Address:Faridabad, Haryana

my order no[protected] They assured delivery within 3 weeks, which did not happen. When i started following up with them, they kept repeating the same standard answer - "wait for 2-3days". Every time they stated the same and frustrated me to the core.
One month back i called and asked them to cancel my order and refund the money. In spite of 4 days gone, they are yet to cancel my order itself, forget about refunding the money.now...
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B
Bharat Amarnani
from Pune, Maharashtra
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NO REFUND

Address:Nagpur, Maharashtra

I BOOKED AN ORDER ON TIMTARA . COM WEBSITE(ORDER NO[protected] ON 16TH NOV 2012
THEY FAILED TO DELIVER THAT PRODUCT
SO I TOLD THEM TO FEFUND MY MONEY
BUT TILL DATE THEY HAVE DONE NOTHING
FROM PAST ONE MONTH I AM FOLLOWING UP FOR MY REFUND BUT EVERY TIME THEY SAY TO WAIT FOR 48 WORKING HRS.
I AM TOTALLY FED UP OF THIS .. PLEASE GUIDE WHAT TO DO NOW...
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N
naveenmantri
from Bengaluru, Karnataka
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Product is not delivered

Address:Bangalore, Karnataka

I have ordered (order no 10353000
0 Philips Sandwich Maker - HD2386 on 12 November 2012 and was promised to deliver within 3 weeks. After two month still order is not delivered. We have complained and called umpteen times and nothing happened. We request to take our complain on very high priority and proper action so this would not happen to any other customer. If possible terminate the licence of timtara as there are infinite complain...
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V
vootla.suresh
from Belgaum, Karnataka
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timtara.com not cancel my order

Address:Hyderabad, Andhra Pradesh

I had made a payment of Rs. 7038/- through Axis bank credit card as on 12th dec. 2012 towards online purchase of product-BSNL Penta 802c from timtara.com.

Order id of this order is 10161343

In order confirmation mail (copy attached) delivery time given was 3 weeks, but still despite completion of 3 week time, product has not been delivered by vendor and order status as on 13th of Jan., 2013 is being shown as...
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G
gschugh
from Mumbai, Maharashtra
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Product not delivered and no proper reply

Address:Thane, Maharashtra

I had made a payment of Rs. 25199/- through ICICI bank credit card as on 13th dec. 2012 towards online purchase of product-Sony LCD TV from timtara.com.



Order id of this order is 10369880



In order confirmation mail (copy attached) delivery time given was 3 weeks, but still despite completion of 3 week time, product has not been delivered by vendor and order status as on 11th...
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M
mdjaw28
from Mumbai, Maharashtra
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Order book but not received item

Address:Pune, Maharashtra

I purchase item Speaker at dated[protected],with full cash i pay 1500 at same day but still i does not received product. When i call them they sail there person will call in 24 Hr but no one can call and there response in call is very bad.

Please Who have complaint for this SITE Timtara pls come together and make POLICE complaint for this site. then only they will understand....
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R
rohanshah3249
from Mumbai, Maharashtra
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Product not delivered no amount refunded

Address:Gujarat

We would like to bring you notice on one thing that in todays cyberworld we required some legisation system to have control on frud online shopping websites which are taking advantage of hide faces from customer.



Lets start one story of my friend,



We have purchased a external hard disk from this timtara.com (order No[protected]. Usually I am the one who shops from trusted websites...
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M
Mayank Modi
from Kolkata, West Bengal
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havenot received my product . more than 45days passed

Address:Dhanbad, Jharkhand

I have purchased a TV from timtara.com and paid Rs.25,200 for it.... but i have not received my product ..... near about 2months completed ...my order ID is 10352636... when i call to customer care of timtara.com they always tell that you will receive your product in a week... for a month he is saying the same line... now i am thinking that my money is sunken .......
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V
vk80in
from Gurgaon, Haryana
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Request for Refund

Address:Uttar Pradesh

Dear Sir,
I have purchased a mobile phone from timtara.com on 01.12.2012 order no.10361800
for Rs.1655/-. However till date they have not shipped the product and neither they are cancelling and
refunding my money. The due date of shipping was 21.12.2012.

I have called their customer care several times but they are not responding to my requests
for cancellation and refund. I request you to kindly...
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A
ashish.ashture
from Mumbai, Maharashtra
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Neither refund not delivered

Address:Mumbai City, Maharashtra

Dear sir,

I had ordered sdhc memory card from timtara on 28th-october-2012, they assured me about the delivery in 2-3 weeks. After one month I called customer care regarding status of the order then they told me that product will be delivered in next 4-5 days. Again after a week I called customer care and they again assured me the same.I followed the same procedure for 3-4 times, but nothing worked.

Then I decided...
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A
apurv43
from Bengaluru, Karnataka
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Non delivery of item

Address:Belgaum, Karnataka

I have placed an order for a mobile handset along with a sd card through timtara.com on 8th of December 2012. The payment was immediately done via credit card. I was charged Rs299 per item as shipping charges which is extortionate for local shipping. When we did not recieve the product in the stated time, i raised a complaint. to wich they asked for a week. I kept on calling the customer support but did not get any response. Now its more...
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A
akshyk89
from Patna, Bihar
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Timtara not refunding the money 7 months now

Address:Delhi

Dear sir/ Ma'am

I had ordered a product from www.Timtara.Com on 11th june, 2012 for rs 5149 and payu gateway was used. They DID not ship the order thus the order was cancelled and till now they have not refunded the money.

I thus request you to kindly help me so that I can get the refund from them as soon as possible as it is already more than 6 months and I'M tired of calling and mailing them as there...
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M
mkmanukhurana
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO REFUND NO DELIVERY

Address:Jalandhar, Punjab

Non delivery by timtara.com of 1 x BSNL Penta IS 701R Tablet since 7 MONTHS – company does not respond Company is supposed to deliver within 3 weeks. The Tablet is freely available in the market (PUNJAB)
I booked/paid with net banking the order Order # 10268852 with timtara online for a BSNL Penta IS 701R Tableton the 8th of JUNE 2012 Despite several confirmations that it would be delivered, it has not happened. the stipulated time...
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