Toothsi By Makeo — Charged 11000 for no service availed

Address:1st floor, Empire Plaza B Wing, , Lal Bahadur Shashtri Marg, Vikhroli (West), MUMBAI, Maharashtra 400083, IN
Website:makeo.app

Recently I booked a checkup via Toothsi (a subsidiary of MakeO) for tooth alignment. The toothsi consultant came for a checkup and said they will put me on a plan of 8 months for upper and lower teeth alignment. I was asked to pay an initial amount of 11, 000 rupees for the elaborate plan (the total stated charge was 50, 000 rupees). Upon paying the fees I came to know that the plan didn't match what I was promised before, it didn't fix the alignment plus it was just for 4 months. When I tried to contact them regarding it, they didn't receive my call for the next couple of weeks. When they did receive the call, I asked them for a refund they said we don't provide refund. I wasn't told about this before, the consultant assured I will get a refund if I don't like the plan. I walked right into their trap. Requesting the concerned authorities to take action against such fraudulent companies.
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    1st floor, Empire Plaza B Wing, , Lal Bahadur Shashtri Marg, Vikhroli (West), MUMBAI, Maharashtra 400083, IN
    India
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