[Resolved] Toshiba India — Toshiba TV 40L4200 issue not solved
E
ermadavan
from Chennai, Tamil Nadu
Address:
Chennai, Tamil Nadu, 600073
I have bought the Toshiba TV 40L2400ZE model through snapdeal on 2nd May 2015. Within a month mainboard got faulty and I have raised a complaint with Toshiba and they have replaced the mainboard and TV started working. Again after 2 months, the power board and mainboard both become faulty and Toshiba replaced it. overall in the warranty year we have used the TV only for 5 months. Now again the same issue with mainboard(V28A001530A1). I have raised 5 Nos. Tickets with Toshiba call centre and all the tickets are closed by them without solving my issue. Everytime they will ask me to check with local vendor and all I have checked with local vendor more than 8 times. Local vendor saying that they have raised for new part and Toshiba is not sending it. Iam waiting for more than 5 months and still my issue is not solved. Though Iam ready to pay for the mainboard(arround 6500Rs), they are not supplying the board. Can I get some help
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Aug 14, 2017
Complaint marked as Resolved
Finally my TV issue resolved after 10 months. Thanks to Sreenivasan(Toshiba) who have extend his good support to service the main-board. It has transferred to NCR factory for service and returned successfully. Same has been fixed in my TV yesterday and is working now. It is a paid service since due to out of warranty.
Aug 14, 2017
Updated by ermadavan Finally my TV issue resolved after 10 months. Thanks to Sreenivasan(Toshiba) who have extend his good support to service the main-board. It has transferred to NCR factory for service and returned successfully. Same has been fixed in my TV yesterday and is working now. It is a paid service since due to out of warranty.
I have Registered Complaint on 8 of MArch 2017 but till now my problem is not solved..And no body is recieving call in Ratlam..please do need full other wise transfer my complaint to INDORE..
My Registered Mobile No:- [protected]
Complaint No:- TIPLSR3I0008301
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I have Registered Complaint on 8 of MArch 2017 but till now my problem is not solved..And no body is recieving call in Ratlam..please do need full other wise transfer my complaint to INDORE..
My Registered Mobile No:- [protected]
Complaint No:- TIPLSR3I0008301