Travelook — Refund amount

Address:	M/S AL Enterprise, H.No 419,3 rd Mile, Darogapathar, Dimapur
Website:	[email protected]

I booked a flight ticket from Dimapur to Hyderabad on 19 January 2022, and was promised to get a refund in 10 -12 working days. I kept calling them every week but they kept postponing the refund.
They even went to extents of refusing to answer any calls from my number please help to re fund