Address: | 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 |
Website: | www.travolook.in |
I have booked flight ticket on Travolook web portal i.e. AirAsia flight Mumbai
to Guwahati for 20 June 2022. I got confirmation from Travolook side with
PNR. But when I am checking given PNR on AirAsia website, it shows "No
Records". I tried to contact Travolook executives regarding the above issue,
but there was no favourable response. Also sent several mails in above
regards, but there were no revert . When I contacted AirAsia, They said that
the journey of the PNR (Y5FL4D) was already over on 16 June 2022. Now,
I got to know about the issue at the eleventh hour that Travolook issued me
a fake PNR. Because of this fraud, I had to book another flight with hefty
tariffs. Booking Details as follows: Passenger Name: Jaywant Kondvilkar;
Date of Journey: 20th June 2022 PNR: Y5FL4D; Booking Ref:
REF[protected] Now I want my refund. They are not accepting my request.
They are denying by saying the fault of AirAsia airline. Please help me out
and do the needful. Details of travolook: 836, 2nd floor, Udyog Vihar Phase
V, Sector 19, Gurugram, Haryana 122008. Phone No :[protected];
Email : [protected]@travolook.in
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