| Address: | New Delhi, Delhi, 110085 | | Website: | Flipkart |
I have ordered samsung s8 (Midnight black 64gb) from flipkart during the big billion days sale in the midnight just because it was on discount.
It was shipped in more than a week and took a lot of time to finally reach delhi, i also contacted customer care executive to make the process faster but they told me that this is not possible during the sale but they will surely deliver it by the date provided by the seller.
I kept on waiting for more than a week and yesterday evening when i tried to track my order, i got to know that it had been cancelled by the seller due to bulk order of that product across the country.
I want to know that what's my fault in this case? Am also a customer and your policy is to serve and help us but i got no support even after contacting customer care and chat support. They are not ready to understand my problem that if there is not any falut of mine so why should i bear? They keep on convincing me to place a new order but why would i place an order if it's price have been hiked so much?
They are saying that seller must be short of this product. So i also want to know that what had he shipped to delhi? An empty box?
Very bad experience this time, i have ordered several products from many sites but haven't faced this type of problem.
Hope you will understand my unexpected problem
Naman singhal
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