Union Bank Of India — Housing Loan Closure Letter

Address:Union Bank, Oasis Sapphire, opp Kopat ST Depot, Khopat, Thane, Mumbai

I had availed Housing Loan Rs 1.25 lakh availed at Oasis Sapphire, opp Kopat ST Depot, Khopat, Thane, Mumbai and same was since closed . But till date, the branch has not issued the housing loan closure letter in the banks approved formate. Vide EMail letter dated 17/8/2022, in vagoue form, the branch has sent closure information which is not accepted by other banks to extend loan to prospective purchaser of flat. Since last two months, I am doing correspondence with the Branch under copy to GM, RMD to issue closure letter in the banks formate and also duly signed hard copy of E-mail reply dtd 17/8/2022.But no reply received either from branch nor from GM, RMD. Since last two months, correspondence made are still not replied.

Please intervene and solve the issue.
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Union Bank of India customer support has been notified about the posted complaint.
Sep 11, 2022
Updated by K G Hegde
I had availed Housing Loan Rs 1.25 lakh availed at Oasis Sapphire, opp Kopat ST Depot, Khopat, Thane, Mumbai and same was since closed . But till date, the branch has not issued the housing loan closure letter in the banks approved formate. Vide EMail letter dated 17/8/2022, in vagoue form, the branch has sent closure information which is not accepted by other banks to extend loan to prospective purchaser of flat. Since last two months, I am doing correspondence with the Branch under copy to GM, RMD to issue closure letter in the banks formate and also duly signed hard copy of E-mail reply dtd 17/8/2022.But no reply received either from branch nor from GM, RMD. Since last two months, correspondence made are still not replied.

Please intervene and solve the issue.
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