Unisyn Enterprises — tata sky connection & money refund issue

Address:

Jaipur, Rajasthan, 302039

I took the connection from authorised person (Mr. Shahnawaj -[protected]) who has came and explained the plans and benefits for the tata sky hd connection. I have taken the connection on my wife name and paid the rs. 2250/- through paytm dt 22.07.2019. The televerification process was done on very next day on 23.07.2019. After a week chase the connection was not installed and when i have asked for the installation they said today evening it will be done or day after tomorrow. But the shameless person not installed the same. When i talked over the customer care of tata sky and explained every thing about this, i was astonished to listen that the form no which unisyn ent. Has given at time of connection not belonging to unisyne ent. It is some elese.
Again on the very next day 4-5 people from unisyn ent. Has came for the same tata sky connection and i askedfor the refund the money they said you have to email on the said id :ts [protected]@qaspl.com but after dail;y reminder they have not response over the single email.
Mr. Shahnawaj who gave the connection has switched off his mobile permanently and the back office no [protected] is not responding to calls.
A group of people organised by some one and making frauds in the name of tata sky
I suggest it should be stopped. I request m/s tata sky instruct to unisyn enterprises to refund the money immediately.
Thanking you
Ashwini kumar lal