Universal Insurance Brokers Services — Mobile insurance claim rejected

Address:Srikakulam, Andhra Pradesh, 532127

Dear sir,

Intimation no.[protected]
Imei no.[protected]
Lot mobile invoice no. Si/vjnr/6459 dt.13/10/2016

My mobile damaged on 01/06/2017 and intimation given to lot mobiles at visakhapatnam on 12/06/2017 and they suggested to take estimation from samsung service, immediately we are going to service center and collect the damage estimation then we have sent all the documents i. E. Riginal invoice, claim document, estmation letter and all relevant documents through dtdc courier on 15/06/2017 to universal insurance brokers pvt ltd, hyderabad and it reached on 16/06/17.

There is no samsung service center in my home town rajam-532 127 srikakulam. We have travel 100 km from rajam to visakhapatnam

Reason for delay in intimation

Due unavoidable circumstances (Due to my nearest relative expired in mumbai that is why we are going to mumbai and come to my native place on 11/06/2017
Due to the above i am unable to intimate immediately. Kindly consider my request and process my cliam
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Universal Insurance Brokers Services customer support has been notified about the posted complaint.
Jul 16, 2017
Updated by Santosh Kumar Rambatla
Dear sir,

Intimation no.[protected]
Imei no.[protected]
Lot mobile invoice no. Si/vjnr/6459 dt.13/10/2016

My mobile damaged on 01/06/2017 and intimation given to lot mobiles at visakhapatnam on 12/06/2017 and they suggested to take estimation from samsung service, immediately we are going to service center and collect the damage estimation then we have sent all the documents i. E. Riginal invoice, claim document, estmation letter and all relevant documents through dtdc courier on 15/06/2017 to universal insurance brokers pvt ltd, hyderabad and it reached on 16/06/17.

There is no samsung service center in my home town rajam-532 127 srikakulam. We have travel 100 km from rajam to visakhapatnam

Reason for delay in intimation

Due unavoidable circumstances (Due to my nearest relative expired in mumbai that is why we are going to mumbai and come to my native place on 11/06/2017
Due to the above i am unable to intimate immediately. Kindly consider my request and process my cliam
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