Universal Sompo — cl[protected] claim not processed

Address:

560076

My claim has not been accepted citing unsatisfactory claim.

Claim details:
On sunday, 7th april, i parked my car off bannerghatta road and went to gopalan mall for some work. After returning from my work, i saw that the rear bumper was damaged and there was lot of liquid split over the car. I enquired with a few people in the surrounding and they said some 2 wheeler who was carrying big cans of liquid (Water like) lost control and hit the car.

I took the car to audi body shop on thursday and there they told me the liquid spillage is some sort of chemical that has burnt the paint and penetrated deep. They said to claim insurance i have to lodge a police complaint. So i first have a police complaint and then call your call center for insurance claim