I booked a sofa cleaning service through UC and there is a huge stain on my sofa due to the chemicals used.
I have been trying to contact you through the app, but was not successful.
This is absolutely unacceptable and my sofa is completely damaged due to the stain.
I sofa is completely damaged and I need a complete refund as Rs.20, 000 towards the damages. Was this information helpful? |
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same. Please share the registered contact details along with your concern to [protected]@urbancompany.com.
Regards, Team Urban Company