| Address: | Wing A4, flat No: 105, Grandbay, Solapur Highway, Manjri, Pune, Maharashtra, 412307 |
The product is still enlisted in website. Post wrong installation, though replacement call raised after several follow ups, urban ladder has sent a mail that the product cannot be replaced as the same is not in stock. I even got a call that the product has failed in quality check.The product is still enlisted as available on there website as of today.if the product has failed quality check then why was is dispatched to me. When the product is available then why a cancellation request has been raised for refund.
Apart from wasting my time and testing my patience why such a bad customer service from your urban ladder. This is fraud and I am frustrated. You sell products on discount and once discount has been lifted on the same, the replacement is not being provided.
This is fraud. Order no: R[protected]
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