Uttamvastra.com — Refund my amount

Urmila1234

from Kanpur, Uttar Pradesh

Address:

New Delhi, Delhi, 110041

I had returned the product a week ago. They said refund will be processed with in 7 days. But no mail from uttam vastra after the reverse pick up. I called several times for the customer care but no one responded. So please do refund the amount.
Total amount paid:
Charges:1, 099
cod cahrges: 100
total: 1, 199
so please refund the amount as early as possible.
I have given the bank details.
Also returned the product.
Oeder number: 263849

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Comments

Uttam Vastra Customer Care

from Surat, Gujarat

Verified Support

Dear Urmila,

We apologize for the delay and inconvenience caused to receive your refund for Order 263849.

I can certainly understand the reason you are upset and would like to assure you that we will get your amount of Rs. 1199/- refunded to your bank account as soon as possible.

We will keep you updated about the same on your email id for any updates as well.

Appreciate your time and patience.

Thanks & Regards

Uttamvastra Support Team

chumun

from Delhi, Delhi

I got my order of saree, but blouse piece very small. And saree border is not correct. It was my first irder. They do not pickup the phone.Really I am very upset.
So i want to return this product.