Vasan Eye Care Hospital — Voilation of ethics, patient handling protocal and integrety policies.

Address:

Nagpur, Maharashtra, 440008

Dear sir,

this is amit bhoyar from nagpur, i used to vasans eye care for my regular check up because i love your facilities so i have been recommend to many patient to visit your facilities.

Unfortunately after today's event i faced at vasan eye care i will not recommend either any patient or me to visit your facilities any more because violating patient handling policies by you and casual behavior of staff.

Today i went to vasan eye care for that i took leave from my government office while my tight schedule.
I reached at clinic i shown access card at reception after some time they called me for depositing consulting fee, i did as per there instruction.

They said to me wait till they would call. I was waiting my eye's pain increasing gradually and dr are in cabin i saw other patient get off from his cabin. I was still sitting blindly some one will come and assist me. But no one care of my file record to send into dr cabin eventually dr was free, still i was waiting and praying please some one take my file to dr. Cabins my pain exponentially increasing with clock minutes after long running of time now its going to half an hour and pain unbearable even i got physiologically depress but no one care of my file which is dropped in the box staff are busy to wondering here and there and talking to each other on nonsense topic.

Now, around half an hour when i got angry due to pain as well as job office time deadline about to over,

i went to reception and politely i said please refund my money i don't want to checkup because i have my job to go, and you didn't send my file to dr cabin even other patient who were came after me they get finished their check up but why don't you have send my file i don't know and now just dr.Leave his cabin.Do you have only dr at your center, they rudely said that sir, you should have to tell us before you were in hurry and you have job or pain. Now dr. Just went for surgery wait still half an hour again in this conversation allotted time get off as well as my patience too, i tear my payment receipt and got off from such nonsense clinic who don't know ethic and integrity.

I want a copy of your code of conduct and ethics and integrity at work place.

I am going to file legal action against vasan eye care nagpur for patient harassment and bullying psychologically at work place within a two days for ethics and integrity issue.


Regard

amit bhoyar