Address: | Mumbai City, Maharashtra, 400706 |
I had booked a ticket in your verma bus from indore to mumbai for 1st of november 2019. But when i entered the bus, it was so dirty, the blanket was used, bedsheet was dirty, there was vomit near the sleeping area, the charging socket was not functioning, nor the tv. On top of that, the conductor, driver, and the other people were so rude that, it was almost a physical fight. I could not travel due to the above conditions and had to get down.
I have put the email to them but there is not a single reply on the same.
The company phone lines are always busy or nobody bothers to pick up. The person at the stop was rude and threatened to physically harm if we say anything.
It has been an extremely bad experience for other people also in the same bus.
These kind of buses should be banned from plying as it is risk for common man.
I have asked for refund of the money but there is absolutely no way now as they are not responding to email.
Regards
Sanket desai
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