I had selected the pair of spectacles in late October 2020.. and I received them after 5 days.
Since my contact lenses were bound to expiry, I wasn't using my new spectacles till 15th November or so.
When I started using my spectacles I noticed some opacity in front of my right lens. First I thought it is because of multiple prints. With the fear of Corona, and me being a medical student I didn't bother cleaning with my bare hands.
I bought a lens cleaner a few days later and tried cleaning it.
To my surprise, the right lens had multiple scratches and a bubble like opacity. I checked for the same on the opposite side and if wasn't there.
2 days back, I went to vision express store with my complaint and they refused to do anything about it, saying it is my fault for the scratch.. that I may have dropped it or scratched it.
I would have believed it if it was in both the lenses.
BUT HOW IS IT PHYSICALLY POSSIBLE FOR ANYONE TO SCRATCH ONLY ONE LENS OF A SPECTACLE?
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