Vision Tech Enterprises — Refund Money

Address:

Office No. 504, A-Wing, 5th Floor, Kelodonia Building, Andheri (E)

I received a call from this company on 26th May 2022 where they asked about my availability for a job. My interview was scheduled for the next day on 27th May 2022 at the Andheri Office where they initially told me that the name of the company is E-commerce. Their office is set up in one of the office spaces which is provided by Regus. During the interview, the interviewer asked about my family background and my experience and later explained the procedure that 80% interview was face-to-face and the rest 20% would be telephonic and for that, I had to pay 2500/- to them for some id generation. They made me sign an invoice for the money taken. They mentioned that I would get my money back if I do not get selected but if I do get selected they would give the money in my first month's salary. After the telephonic interview, I got selected and they asked me to submit my documents in the coming week and also my preferences that they have branches to work in Parel and Malad. Later after talking to my friends, they told me that it is a fraud company in fact set up to take money. I visited their office again the very next day to ask about my money back and that I did not want the job at all. I tried to warn a candidate who had come for an interview about the very same incident but the employee working in the office took me aside and asked me not to talk to the fresh candidate which I found very doubtful when they claim that their work is legitimate. Later I met with the lady who took my interview and she connected a call with her superior named Pooja ([protected]) who agreed to pay me the entire refund without deducting any money. I wrote the company a mail about the entire conversation which happened on the call and they acknowledged the mail as well. Initially, they asked me to wait for 2-3 days then 10 days and later gave me a date of 24th July for the refund. The lady named Pooja with who I even talked on Whatsapp regarding my update on the refund assured me that they plan to give the refund and not fool me. I asked her to change the date as I was pissed for making me wait for so long and then they changed my date of refund to the 12th of July, 2022. Initially in the beginning they even assured me that I won't have to wait for 30-35 days for the refund according to their company's policy and yet made me wait for more than a month. I had even asked her for her superior's number named Priyanka ([protected]) with who I could talk about my refund but that went in vain too. Today is the 12th of July and Miss Pooja does not want to take any responsibility and now she is not answering any of my calls. The same is for Miss Priyanka as she too does not answer any calls.
They do not answer calls after 5 pm and say that their working hours are till 6 pm. Their phones are always either busy or out of network coverage.
My concern here is to request a refund of the entire amount.