VIT University — Payment refund

Address:	600127
Website:	Www.academics.vit.ac.in

I applied for m. Tech (2year) programme at vit and an amount of rs967 was deducted from my sbi account and when i tried to download application form it says you have not made any payment. Again i tried after 1week but the situation was same so, now when i asked them for refund they said the money won't be refunded as your application was submitted, but how could i download the application form when page is asking for payment.
Now after 2weeks of making payment the page still says you haven't made any payment.

Please help me in getting my refund.