[Resolved]  Viveks India — ac delayed delivery and not installed still even after 7 days

Address: Chennai, Tamil Nadu, 600020
Website: viveks.com

I have bought many products from many places. Out off all, i chose this viveks. Many people have given worst comments all are true.

I bought ac on[protected] and they promised to deliver by next day. Thats complete [censored]. After multiple followups with their customer care (Another worst place on earth, dont call them, they done respond properly), they delivered on the 5th day.

Immediately i called up their customer care for installation and they are not making any action on it. Today its the 7th day and its not installed.

I will never buy from any useless branch of vivek.

I am still waiting - today is 19th of april 2018 and 7th days and not installed yet.
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May 22, 2018
Complaint marked as Resolved 
Viveks India customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2018
Viveks India Customer Care's response
Dear Mr. Prabhakar, Greeting from viveks!! We understand your concerns and we are extremely sorry for the inconvenience. We request you to please email us your contact number and bill number at callcentre.[protected]@myhomeserveindia.com and we would have the same looked into at the earliest. We seek your support and cooperation and we assure we'll have the same resolved to your satisfaction at the earliest. Yet again, we sincerely apologies for the inconvenience caused. Thanks!
 
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We have ordered a Samsung Washing Machine 6.5kg WA65MH205HV on 17/04/18 in Townhall Road Madurai and delivery have to be done in chennai..But Till Now it has not been delivered... if we ordered in Online, they would deliver in next two days. it is waste of time by ordering in your showroom

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