Viveks India — new washing machine top load - bosch 7.5kg

Bhaskar Swamy

from Chennai, Tamil Nadu

Sep 17, 2018

Address: 600097

I bought this machine from viveks, adyar banch on sat 15th sept. The machine was delivered on 16th. Installation failed as the mechanic from bosch could not fill the water. It was dripping. May be the inlet valve is a problem. Kindly talk to bosch and have it fixed or replaced asap.

Order no: soj16_00768951 dated 15/9/2018, customer id: cus_[protected]. Washine machine: top load 7.5kg, model: woa752s0in.
I have always relied on viveks for their customer service and support.
The sales person: vinod in adyar branch

Kindly let me know what can be done.
Saraswathi bhaskar
[protected]

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Viveks India customer support has been notified about the posted complaint.

Sep 17, 2018

Updated by Bhaskar Swamy Attention Mr. Shankar - GM for Viveks.
The customer support is asking me to contact Bosch instead of helping the customer. If I were to do all the leg work, why should I buy from Viveks when you get a good deal on online stores. I have a great admiration for Vivieks helping attitude and customer support for which I paid more. Kindly explain.

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Comments

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