Viveks India — new washing machine top load - bosch 7.5kg

Address: 600097

I bought this machine from viveks, adyar banch on sat 15th sept. The machine was delivered on 16th. Installation failed as the mechanic from bosch could not fill the water. It was dripping. May be the inlet valve is a problem. Kindly talk to bosch and have it fixed or replaced asap.

Order no: soj16_00768951 dated 15/9/2018, customer id: cus_[protected]. Washine machine: top load 7.5kg, model: woa752s0in.
I have always relied on viveks for their customer service and support.
The sales person: vinod in adyar branch

Kindly let me know what can be done.
Saraswathi bhaskar
[protected]
Was this information helpful?
No (0)
Yes (0)
Viveks India customer support has been notified about the posted complaint.
Sep 17, 2018
Updated by Bhaskar Swamy
Attention Mr. Shankar - GM for Viveks.
The customer support is asking me to contact Bosch instead of helping the customer. If I were to do all the leg work, why should I buy from Viveks when you get a good deal on online stores. I have a great admiration for Vivieks helping attitude and customer support for which I paid more. Kindly explain.
 
1 Comment

Comments

I bought LG 5 star AC. But I didn't receive cash back till now. Bought ac 5 months back through credit card EMI. 6 months emi gonna complete . Please call me [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Viveks India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    310
    Pending
    0
    Resolved
    126
    Viveks India Phone
    +91 44 4213 1616 [Customer Care]
    Viveks India Address
    150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
    View all Viveks India contact information