Vlebazaar — HP Printer

I had ordered online for a hp printer and paid 1700 rupees for it. Order No - 1560302. They did not give me but after two months they canceled it without my permission. Even after requesting many times to refund my money to my account, they are not refunding it. when I contact customer care every time they reply that today it will go to your account. Till today they have not refunded the amount to my account. I did not ask them to refund in the wallet.