Vlebazaar — Item not received

I have ordered an mi tv stick with order I'd 953711 on 19 th August 2021. But it is not getting delivered by vendor.i have already paid for it. It is of worth rs 2499/-. They didn't even dispatch the product nor refund my amount. I have called them many more times. But did not getting any answer from them. Kindly help me for getting my amount back