Vlebazaar — Order not dispatched after 10 days whereas expected delivery was 4 days

Address:	VleBazaar Private Limited, CIN: U72300DL2015PTC277604, Plot No 4, Numberdar Market, Grace road Sec 28 Gurgaon 122002
Website:	vlebazaar.in

My order id is 2115445.
My order had been placed 10 days ago, the order is not out for shipment yet, the shipping company shiprocket has informed me of that. I had also sent a message to your helpdesk who just asked me for my order id, after being provided with which, they have not replied, It has been four days and they have not replied .I have tried calling their customer care number and even after multiple calls they have not picked up .The payment had already been made at the time of placing the order. They said the delivery would be completed within 5 days and it has been 10 days without the order being dispatched. I needed this item before I went to my boarding school and as a student I feel cheated and scammed . I earnestly request you to please look into this and take action if necessary. Thank you.