Vlebazaar — Refund to credit card

Website:

vlebazaar.in

I orderd OPPO Enco Air 2 on 25/12/2022 and the price for it ₹1, 599.00 after discount having order id 1921387. They didn't delivered it so i cancelled my order, in cancellation their website didn't working so after many calls to customer support they cancelled it and updated order status on their website. Now they didn't refund amount till now even after many calls they usually say your refund will be initiated today or within 24 hrs.