[Resolved] Vodafone India — Unnoticed balance deduction
P
prashanthbkb
from Delhi, Delhi
Address:
Dakshina Kannada, Karnataka
Simply deducted the balance of 35 INR on[protected] by saying that I have downloaded some game/service, which I haven't.
Customer care representative said that I have used some service with DNLD-DWAP_WAL_0035_PPU_FUT00130
Please refund this amount 35INR ASAP.
And I had activated free unlimited pack at this time so NO Internet fees should be charged.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 30, 2016
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2015
Vodafone India Customer Care's response Hi prashanth,
Don’t worry, We'll help you with this. Please share your contact numbers in our inbox and we will help resolve your concerns. - Rahul http://bit.ly/1CS3TI7
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment