Volercars — refund of state permit tax

Address:

Bangalore, Karnataka

Hello, i booked a car on rent on may 15 to travel from bangalore to ap. Its been six month after i made my booking, voler promised to return my state permit tax of ap and after reaching the customer care for more than 10 times they are not refunding and claming it is in the process. Im not able to do anything kindly help me out

Month of booking: may
Booking id: 118014