[Resolved]  Volkswagen India — Claim warranty

Address:

Volkswagen coimbatore

I purchased volkswagen ameo 1.5 litre diesel amt highline plus in 2019.I travel to gujarat from tamilnadu every 4 months for my business purpose, when I am returning from gujarat the car suddenly stopped in the highway near chitradurga(karnataka).
I called up to the volkswagen assistance they arranged me the vehicle for taking the car and arranged the cab for me to reach home(coimbatore).They took car to banglore service centre). After two days I got a call from service centre, they told me that the cars 2nd injector is gone you have to replace it and for that you should pay 34200(including service charge).I have the warranty for 4 years but they haven't claimed the warranty .I requested continously for over 20 days and there was no response.I mailed 4 times to volkswagen but no reply..Finally the banglore showroom members told me pay first and you can claim in coimbatore showroom with this bill.when I took my car from banglore to coimbatore showroom, here they twisted me that if you paid once you cant claim.I am requesting you that I am helpless after I purchased the car, requesting you to claim warrenty for the parts expenses..I am trusting you at last.