[Resolved] Voonik Tech — refund has not processed to my account

Siddharth Sharan Sid

from Patna, Bihar

Address:	Patna, Bihar
Website:	[email protected]

I have ordered a saree on 6 march order no-R[protected] and it has been delivered to me on 12 march but there was a problem in my products as it was not the same product i have seen on website.i have returned it but refund has not been processed to my given account.i have complaint many times to customer care but no action has been taken.

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May 27, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2018

Voonik Tech Customer Care's response Dear Siddharth,

We have successfully processed your refund against the order R[protected]-1 with the reference Id :[protected] on 11th of Apr to the bank.
Request you to share the bank statement from 11th of Apr to till date so that we could check and assist you further.

-Team Voonik

Verified Support

Apr 24, 2018

Voonik Tech Customer Care's response As per the telephonic conversation, we are awaiting for your response regarding the bank statement.
Please share us at the earliest

-Team Voonik

Verified Support

Apr 26, 2018

Voonik Tech Customer Care's response Dear Siddharth,

As per the telephonic conversation, you have confirmed that the refund is reflecting in your account.
Hence we are closing this case.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected]

Regards,
Team Voonik