Wakefit — Customer assistance

Wakefit — Customer assistance

G guglanineetu

Wakefit customer assistance is really pathetic. I ordered for a mattress and wanted to make modifications and they are very bad in taking care of request and keep on telling that you would be receiving a call within 24 hours. I have not yet received my product but now i am quite unsure whether the product will be good or not. I would not recommend to order anything from wakefit. May be they have paid customer reviews posted. Was this information helpful? No (0) Yes (1)

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Wakefitco

from Bengaluru, Karnataka

Hi sir, we are extremely sorry for your experience and this is not something we want our consumers to go through. Please send us your order ID or registered contact number to [protected]@wakefit.co our team"ll get in touch with you within 24hrs to assist with your concerns. Thanks, team Wakefit!

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guglanineetu's [Complaint's author] reply, Jul 30, 2020

The ID that you mentioned [protected]@wakefit.co is not correct and message is not getting sent on this

G

guglanineetu

Order ID is ORDER202007wXULgt

I felt so terrible with the constant follow-up that I have to eventually cancel the order.
Since I lost the faith and I cannot find it reliable further due to bad customer support.

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