Wallmantra.com — No refund after 1 month after cancelling order WM8318112

Address:VendMart Retail Private Limited B-26, Sector-9 Noida, 201301 Gautam Buddha Nagar
Website:wallmantra.com

I had ordered a wall mirror from Wall Mantra but had to cancel it due to size issues. Both the order and cancellation were done on 8 August 2023. Initiallt they mentioned that the amount will be refunded within 7 to 14 days. But now it's almost a month, I haven't yet received the refund. Their customer service is a joke. You can't speak to any of their customer service agent and will answer your Whatsapp messages in templatized replies.
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    VendMart Retail Private Limited B-26, Sector-9 Noida, 201301 Gautam Buddha Nagar
    India
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