West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

We have applied for 3 phase 440v load 8kw connection on 15.02.2021 they have done their inspection on 22.03.2021. But almost 3 months passing they have not given us the approval for the same yet. We are trying to track the status of our application but neither the assitant engineer nor any officers of wbsedcl giving any response.

We are not able to start our buisness from last 3 months just for the connection of 3 phase 440v...

Dear Sir,

440 Electrical wire is hanging at Kheyadaha 2no. Gram panchayet, Dargatala near Khulipara "Jal Karkhana" resulting in power cut since yesterday evening (03/04/2021).

Please be informed that local people has bypassed the line for their convenience and for which 10 to 15 houses are deprived in getting electric supply.

Please look into the matter urgently....

I have paid my recent WBSEDCL electricity bill for the month of May, June, July 2021. I have used the QR code to pay the amount through Google Pay. It has been many days and either the payment has not been yet confirmed in the website or the confirmation came through mail or message. Below are the details of the UPI payment.

Rs.31**.00 has been debited from account **61** to VPA billdeskbqr.[protected]@hdfcbank on 30-04-21. Your...

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with GPay scanner.
UPI transaction ID is[protected],
Google Transaction ID is CICAgKDltyhcg
Bill Amount: Rs. 780/-
WBSEDCL Consumer ID:[protected]
Payment Date: 30.01.2021

Payment by Soumik Dey from Gpay UPI Scanner. Money debited from my CItiBank account.
Transaction successful, but no confirmation...

Paid money to : Wbsedcl
Paid to : billdeskbqr.[protected]@hdfcbank
Date : 11:17 AM, 27 Apr 2021
Amount : ₹2034.00
Status : Success
Remarks : UPI
Bank Reference ID :[protected]
Transaction Id : APLAPMiPJ3rHtIpwCBmfCu0XwM487F32osE...

Dear Sir/ Madam,
I paid WBSEDCL electricity bill using Google pay on 27.04.2021 at 10:32 AM . UPI transaction ID is[protected], to WBSEDCL billdesk, from KOUSIK CHANDRA PAL (Axis Bank), google transaction ID is CICAgOD4tM-2Ow. The consumer id is with the name of my father. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name:...

Dear Sir/Mam,
we are having a hard time because of there is a line pool in front of my house, we would have benefited if this pool had been removed and relocated.
So i will request to all please solve my problem at the earliest....

Consumer ID[protected].
Payment Amount - 2335
Payment Date - 10/Nov 2020.
Consumer Name - Joyram Chakraborty.

I have paid my bill by Gpay, using QR code in bill hard copy.
Bill not generate for this payment, details attached in reference image.
It's already for than five months now.
Kindly refund the amount paid....

My consumer id is[protected] and today morning I have online recharged 1000/-, but the amount has not reflected yet to generate the voucher.
The payment was done through PhonePe and the transaction id is T2104121231524027792478....

Please canent power is vary bad condition please all cabel recheck or fuse canect...

Bill payment successful from savings account and received to bill desk but the status of bill is not successful still.
Transaction ID - 104111050572302279955...

Respected sir/madam,

With due respect and humble submission, I, Krishna kumar singh, the Son of Mina debi Singh, a consumer of WBSEDCL under Asansol division, at sunview park, 2. No. Mohishila colony, asansol-713303, want to inform you that the branches of my tree have grown longer and are lying and touching on the overhead electric wires connecting my house to the lamp post which is really hazardous and may tear the wires...

Ref:
Consumer ID:[protected]
Consumer Name: DEEPTARSHI BISWAS
and
Consumer ID:[protected]
Consumer Name: ITIKA BISWAS

Payment of Rs.2872.00 and Rs.3915.00 respectively for the two above mentioned respective Consumer IDs is done to WBSEDCL, using IB Debit Card on 06/04/2021 at respective times of 19:32 and 19:29 IST.
Yet after the respective amounts are debited from our Bank Account,...

It should be SHIV SHANKAR AGARWAL instead of SHIV SANKAR AGARWAL...

I paid my pending electricity bills in the name of my father from QR code that mentioned in the WBSEDCL bill generated. But it was not credited in the account.
I call helpline 19121 but they are not helpful.

Consumer Id:[protected]
Name: Chandi Das Banerjee

Kindly help me....

Sir, I am Swapan kumar Ghorai from Ruinan, Sabang, Paschim medinipur.My consumer id[protected].I paid my postpaid electric bill through online by scaning qr code in the given bill on 31.03.21 at 8.14 pm but till now i can't get any payment confirmation and any payment receipt till now.please generate my payment receipt or refund my money as soon as possible.
For clear understanding i attach the payment receipt in it....

I have made a payment from upi id [protected]@okaxis, but till now payment has not credited to WBSEDCL... Pl check the same at your and refund it asap...

UPI transaction id[protected]
To- wbsedcl.[protected]@hdfcbank
From- [protected]@okaxis
Amount-₹980.00
Date- 31.03.21...

Consumer No.[protected]
Billing Off: LAUHATI CCC

Details of the last 2 payments made:

a) Date: 01/02/2021: Amount Rs.24261/-; Transaction ID VAE[protected]; Invoice No.[protected] for FEB2021
b) Date: 01/03/2021: Amount Rs.18727/-; Transaction ID VIC[protected]; Invoice No.[protected] for MAR2021 and APR2021

Please restore the service immediately...

Consumer Name: Goutam Kumar Saha
Billing Off: LAUHATI CCC
Customer ID:[protected]

I've no outstanding as on date, but the service connection has been disconnected today. Please restore the service immediately.

I made a payment of Rs.24261/- on 01/02/2021 towards payment of bill for Feb2012; Transaction ID: VAE[protected]

Subsequently, I made a payment of Rs.18727/- towards payment...

Consumer Id:- [protected] Installation N0.[protected], Meter N0.- L05548703

To,
The Station Manager
South 24 Pargana
West Bengal

Sub:- Letter of Complaint to The WBSEDCL for Excess Billing.

Sir,

I am quite surprised and quite shocked to receive the electricity bill amounting Rs. 3, 066 against electricity consumption for the last one year since no one is...