West Bengal State Electricity Distribution Company [WBSEDCL] — High voltage fluctuations

We are facing huge voltage fluctuations in our area A-zone, Durgapur-713204, the key reason is most people are installing AC's without knowing about proper load capacity of their meters resulting in voltage fluctuations throughout the day and night. It has been too tough for us as our appliances are in danger, our mobile gets heated up when we plug in to a charger, moreover frequently power cuts are also in the queue.
It's horrible for us to survive in this area, please it's a higher request to resolve this issue as soon as possible and do the needful at the earliest.