[Resolved] Western Digital — where to send my wd hdd for replacement
J
jack4594
from Jalandhar, Punjab
Address:
Pathankot, Punjab
Hello! I had purchased a western digital 1tb hdd from a vendor in delhi 6 months ago, but now i have moved to pathankot. Now my problem is that my hdd is not working with my pc or any other pc. i tried changing cables and all other possible things. Now i want to send it to western digital for replacement. What is the procedure for replacement and where to send the hdd. Currently i am in pathankot (Punjab)
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Aug 14, 2020
Complaint marked as Resolved
Western Digital customer support has been notified about the posted complaint.
Hi Jack4594,
I am sorry to hear that your drive is having problem. Is there any error message appeared when connecting the drive?
You may visit to the link below to check the hard drive warranty status by selecting the country (e.g. India).
http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end
Once you have confirmed the hard drive is under warranty; then you may proceed to register for an RMA.
For RMA services and procedure, you can refer to the link below.
http://wdc.custhelp.com/app/answers/detail/a_id/1222
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I am sorry to hear that your drive is having problem. Is there any error message appeared when connecting the drive?
You may visit to the link below to check the hard drive warranty status by selecting the country (e.g. India).
http://wdsupport.wdc.com/warranty/warrantycheck.asp?custtype=end
Once you have confirmed the hard drive is under warranty; then you may proceed to register for an RMA.
For RMA services and procedure, you can refer to the link below.
http://wdc.custhelp.com/app/answers/detail/a_id/1222
Hope it helps.