Wonderchef Home Appliances — False warranty and service commitment

Dissatisfaction regarding the Click 30Cm dosa tawa bought on 27/10/18.

I was assured that this is one of the best tawa and will be replaced if there is any problem within two years.i am surprised that there are coating issues which I am facing hence went to the shop In bandra who suggested me to Call the helpline and register a complain which I did and the complaint number is MA[protected] and then they told me to email it on this id which I am doing.

Is buying a product from Wonderchef a punishment that I have been told to go to the next option for a basic commitment of replacement made by your shop. I really do not wish to buy anything in future from Wonderchef if this is the experience. There is no response yet from them as they do not wish to service customers after sale is done so that they don’t have to honour warranty commitment.. simply cheating customers will never buy from them ever again