Wow Skin Science — Order cancelled and money not refunded

Address:	Body Cupid Pvt. Ltd. #51, IndiQube Penta, 5th Floor, Richmond Road, Bengaluru-560025, Karnataka
Website:	www.buywow.in

I have placed an order with Wow Skin Science on 1st June 2022 with Order No. 5084031.
In this order there were 3items i.e Coffee Face Serum, Amla Hair Oil and Green Tea Face Serum.
When so many days passed I enquired about my order and then upon repeated emails and follow ups they delivered 2products only I.e Coffee Face Serum and Amla Hair Oil.
But till today they haven't delivered Green Tea Face Serum.
And after repeatedly requesting them to send it, they created a new order no. Order 3649059 on 14th July 2022 for Green Tea Face Serum but on 23rd July2022 they cancelled it saying it's out of stockstock but didn't refunded the money.
Almost Two months have passed and due to this I felt immense pain and mental trauma in getting connected to the company for the delivery of my order. Also they blocked my e-mail address so that i cannot pursue the matter and thus I left behind empty handed and cheated by Wow Skin Science which has assured me that i will get my order.
I request you to take strict and harsh action against such companies who are fooling the innocent customers with bunch of lies and excuses.
Waiting for your positive response.