WWICS Group — refund (partial / full) is not being paid by wwics dubai (dafza branch)
P
pathak1980
Address:
2424
Website:
wwics.com
C[protected]/93267-deepak is the ref no. I paid 8500 aed to wwics dubai upfront 2 years back & they promised a good service / advisory & a promise of refund i. E. At any stage they can refund my money after deduction of some amount (As per service % availed). Now when i requested them they are not paying it all & even not responding my mail. No service was provided still i am ok for a negotiation but they simply want to eat my hardcore money & forcing me to file a complaint in dubai court by using my local influence. Please resolve it on the basis of business ethics & logical analysis (I. E. Simply deduct on what service i used & refund rest). My name is deepak pathak. Mo-[protected], e-mail id [protected]@gmail.com. Location=dubai. Please refer the attachment for reference (Last communication done in this regard
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If we delay a single day then you apply penalty & here you are saying several days!!!
This shows the level of Customer service or top management mindset!!
I want a resolution ( Ethical & Logical by keeping customer situation / concern in mind rather than a standard statement)ASAP!!