Address: | Mysore, Karnataka |
I have paid Rs 2199/- on 03rd Apr to the concerned authorities of Yashtel (Internet service provider).A part of the Yashash Cable Networks Pvt Ltd #2713/ 4, Lakshmi Building, Adipampa Road, VV mohalla, Mysore -570002 I was given a assurance of getting the new broadband connection By 10 working
days of the paid date but till now I have not go the connection that
too after repeated number of calls to Customer care(I have called more
than 10 times).Every time I call they ask me my contact number and says
the connection would be provided the same day. After getting frustrated
with the customer care I went to their office and checked with them
what's the delay and they started giving some fake excuses one after the
other. Then they checked with the technician in office whether the
cabling work is done, but he is not sure, infact
no one in that office knows about the status, because they say the
person who keeps track of it is on leave. Then they told me that
technician will come immediately to my home and check whether cabling
work is done, and if done the connection would be setup the same day. I
was not convinced about the surety of this, but they assured me that it
would be done. I waited for the technician at my home and no one turned
up or called. They are just lying on the face of the customer every time
I talk to them. The complete office is a bunch of shameless liars who
are good for nothing. They are very punctual and diligent in taking
money from customer but cant do the work they are supposed to do.
Functions just like a government office. I wasted my precious time
talking to these useless people and I am totally frustrated with these
people. I want strict action should be taken on the company for failing
to act on its part. Was this information helpful? |