The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
This is vijay kalwani from Pune.
I joined Your Fitness Club (Koparkhairane branch) in the month of June-2011 for 1 year membership. Due to some urgent project requirement i got transferred to Pune from Mumbai in the month of July-2011. So i requested club to withdrawal my membership and refund my amount. I didn't completed a month also. Then club member replied me that we cannot give you the money only you can...