Zefo — Damage and broken product

We have been mailing you guys since 1month about the product king size bed which was broken and damag from my husband mail id (shushant.[protected]@rediffmail.com) and told you guys to take it back but it has not been resolved till now such a poor service, not expected that from you guys, I have purchased from zefo in delhi and my experience was amazing but after that I don't think will ever do any business with zefo worst and pathetic service